Privacy Policy

Privacy Policy

Introduction

Welcome to https://identifying-cannabis-strains.trippynest.com (hereafter referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of your interaction with https://identifying-cannabis-strains.trippynest.com, including but not limited to:

  1. Website browsing
  2. Use of our mobile applications and online tools
  3. Subscription to newsletters or promotional emails
  4. Participation in surveys, contests, or user feedback sessions
  5. Purchases made through our platform

Please note that this policy does not extend to third-party services or platforms linked to our website, such as social media sites or external payment gateways. These entities have their own privacy policies, and we encourage you to review them before using any of these services.

Processing Activities

This Privacy Policy outlines the following activities related to your personal data:

  1. Account Management: We process data when you create an account on our platform, including your name, email address, and password.
  2. Payment Information: When making a purchase, we collect payment details such as cardholder name, credit card number, billing address, and expiration date.
  3. Financial Tracking: For financial transactions, we may store and process data required for fraud prevention and to comply with legal requirements.
  4. Purchase History: We keep a record of your buying behavior and preferences to enhance your shopping experience.
  5. Mobile Device Identification: We may collect unique identifiers from your mobile device to improve our app’s performance and functionality.
  6. Location Data: With your consent, we can access your location information to provide personalized content and services.
  7. User Feedback: Any comments, reviews, or ratings you submit are used to enhance our products and services.
  8. Social Media Integration: If you choose to connect your social media accounts, we may collect data from these platforms to personalize your experience.
  9. Product Interactions: We track the products you view, search for, or purchase to provide relevant recommendations.

Personal Data Collection

The types of personal data we collect include:

  1. Account Information: This includes your name, username, email address, and password hash.
  2. Payment Details: Credit card numbers, billing addresses, and payment history.
  3. Financial Records: Transaction amounts, dates, and frequencies for financial analysis.
  4. Purchase Data: Products bought, purchase frequency, and total spending.
  5. Device Identifiers: Unique device IDs, operating system, and browser type.
  6. Location Data: GPS coordinates, city, and country when you use our location-based services.
  7. Feedback and Reviews: Content and metadata from user-generated feedback.
  8. Social Media Profiles: User handles, profile pictures (if shared), and posts (in some cases).
  9. Product Preferences: Information on products viewed, searched for, or added to a cart.

Cookies

We use cookies to enhance your experience on our website:

  1. Strictly Necessary Cookies: These are essential for navigating the website and using its core features.
  2. Preference Cookies: Remembering user preferences for a personalized experience.
  3. Analytics Cookies: Tracking website usage to understand how users interact with our content, which helps us improve our services.

Users can manage non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for the duration of your account activity or as required by law:

  1. Account Data: As long as your account remains active.
  2. Payment Information: For a period necessary to fulfill financial transactions and tax obligations.
  3. Purchase History: Up to seven years for record-keeping and business analysis purposes.
  4. Customer Support Records: Until the issue is resolved or the request for support expires.
  5. Legal Requirements: We may be legally compelled to retain certain data for an extended period.

Upon request, we will delete or anonymize your personal data unless retention is required by law.

Your Rights

Depending on your jurisdiction, you have several rights regarding your personal data:

  1. Access and Rectification: The right to access and update the personal data we hold about you.
  2. Erasure (Right to be Forgotten): Request the deletion of your personal data under certain circumstances.
  3. Restriction: Limit or restrict the processing of your data.
  4. Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  5. Objection: Object to the processing of your data for specific purposes.
  6. Non-Discrimination: Be free from discrimination based on certain activities related to your personal data.
  7. Appeals and Complaints: File a complaint with a supervisory authority or contact our privacy team for data-related inquiries.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon publication. We encourage you to review this page periodically to stay informed about how we protect your personal information.

Contact Information

If you have any questions, concerns, or requests related to your privacy, please contact us:

  • Email: [email protected]
  • Postal Mail: Privacy Team, Identifying Cannabis Strains, [Address]